LHH Recruitment Solutions is collaborating with one of our clients in Phoenix to hire full-time Call Center Representatives. This will be Monday through Friday with shifts to be determined with training classes starting in the month of June.

Primary Duties:

• Respond to inbound calls with professionalism and courtesy
• Accurately process customer payments
• Initiate and monitor dispute cases related to billing or service concerns
• Provide account-related assistance and general service information
• Log call details and case notes in the system
• Adhere to company procedures to resolve customer issues

Qualifications:

• High school diploma or equivalent required
• Prior experience in customer service or a call center is a plus
• Excellent communication and problem-solving abilities
• Comfortable in a fast-paced, phone-heavy work environment
• Proficient in basic computer use and data entry
• Reliable, punctual, and detail-focused
• Must successfully pass a federal background check and drug screening

If you are qualified and interested in this opportunity, we encourage you to apply today!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance