LHH is sourcing for INSURANCE customer service representatives for a growing company and long-living industry in Biltmore Phoenix!

This representative will answer incoming calls, emails and sometimes chat requests from clients such as other businesses or searching for personal lines of insurance such as health, mortgage or traveling, etc... Working in a fast-paced environment while providing opportunity to grow into an Account Manager role overseeing clientele. The ideal candidate would be interested in obtaining an property casualty license eventually!

We are looking for a LONG TERM FIT for our client! Are you ready for to find your career home?

Please apply today!

Responsibilities:

- Responding to inquiries via phone, email, or webchat and addressing questions about policies, coverage, claims, and billing.

- Guiding customers through the claims process, collecting necessary information, and assisting with filing claims.

- Educating customers about insurance products, explaining different coverage options, and recommending appropriate policies based on individual needs.

- Assisting customers in understanding policy details, making changes to policies (such as adding or removing coverage), and ensuring accuracy in policy documentation

Qualifications:

- Must have a high school diploma or GED

- Must have at least a year of customer service experience

- Must be able to clear onboarding.

Pay & schedule: $18- $20/hr and Monday – Friday 8am – 5pm, could potentially turn HYBRID remote after training (few months)

Interested in other customer service opportunities? Please apply and we may have other fits for you. #zip

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.