Customer Service
Customer Service & Support/Customer Service
LHH
$17.50 - $19.00 per Hour
Phoenix, ArizonaContractor
Customer Service
Customer Service & Support
LHH Recruitment is looking for professional, client focused individuals in Phoenix to join our clients' team as a Customer Service Specialists. In this role, you will interact with customers and provide exceptional assistance and provide reliable, accurate information. You will also support delivery performance and help maintain and improve systems and processes.
Key Responsibilities:
- Handle a high volume of inbound customer calls, delivering exceptional service and resolving inquiries.
- Assist customers with billing questions, payment processing, and account inquiries.
- Accurately and efficiently apply payments to customer accounts.
- Troubleshoot and resolve customer issues in a professional and timely manner.
- Document all customer interactions and update account information as necessary.
- Maintain a thorough knowledge of company products, services, and policies.
- Escalate complex issues to the appropriate departments when needed.
- Ensure compliance with company procedures and policies.
- High school diploma or equivalent is required.
- Ability to pass a background check and federal drug screen.
- Previous customer service experience, especially in a high-volume environment, is preferred.
- Strong verbal and written communication skills.
- Ability to manage multiple tasks and prioritize effectively.
- Comfortable handling a high volume of calls and interacting with customers.
- Detail-oriented with strong organizational skills.
Pay Details: $17.50 to $19.00 per hour
Search managed by: Jessica Starr
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Customer Service
Customer Service & Support/Customer Service
LHH
$17.50 - $19.00 per Hour
Phoenix, ArizonaContractor
Customer Service
Customer Service & Support
LHH Recruitment is looking for professional, client focused individuals in Phoenix to join our clients' team as a Customer Service Specialists. In this role, you will interact with customers and provide exceptional assistance and provide reliable, accurate information. You will also support delivery performance and help maintain and improve systems and processes.
Key Responsibilities:
- Handle a high volume of inbound customer calls, delivering exceptional service and resolving inquiries.
- Assist customers with billing questions, payment processing, and account inquiries.
- Accurately and efficiently apply payments to customer accounts.
- Troubleshoot and resolve customer issues in a professional and timely manner.
- Document all customer interactions and update account information as necessary.
- Maintain a thorough knowledge of company products, services, and policies.
- Escalate complex issues to the appropriate departments when needed.
- Ensure compliance with company procedures and policies.
- High school diploma or equivalent is required.
- Ability to pass a background check and federal drug screen.
- Previous customer service experience, especially in a high-volume environment, is preferred.
- Strong verbal and written communication skills.
- Ability to manage multiple tasks and prioritize effectively.
- Comfortable handling a high volume of calls and interacting with customers.
- Detail-oriented with strong organizational skills.
Pay Details: $17.50 to $19.00 per hour
Search managed by: Jessica Starr
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance