Customer Service Representative (Degree)

LHH Recruitment Solutions is partnering with a school in Phoenix, AZ that is looking to add a Customer Service Representative (Admissions Advisor) to the team! As an admissions advisor you will be speaking to a high volume of potential students interested in enrollment, degree programs, financial aid, applications, etc. This is a full-time Monday through Friday on-site position. Pay range $20-$23 per hour.

Job Duties:

• Enrollment activities for students pursuing enrollment into the University including inbound, outbound, in-person, and via email correspondences.
• Assesses student need including enrollment, application, program information, student life, etc.
• Supports students through consultations, program knowledge, financial aid assistance, insight into residential life, and transfer credit evaluations.
• Guide prospective students through the application process, financial aid, student life, etc.
• Build relationships with prospective students and track their progress through the recruitment funnel.
• Coach students and build relationships, understand and motivate future goals.
• Respond via in-person, email and phone
• Holds an understanding and passion for higher education
• Successfully meets and exceeds goals
• Thrives in a driven environment that utilizes metrics and reporting to improve performance.

Requirements:

Must have 1+ year of Customer Service experience

Must have 1+ year of Sales experience

Must have a Bachelors Degree (or finalizing a degree within 2024/2025)

Proficiency in MS Office Suite

Ability to type 35+ words per minute

Apply now!

Pay Details: $20.00 to $23.00 per hour Search managed by: Morgan Ross

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.