Medical Insurance Collector

Location: Onsite in Phoenix, AZ 85008 area (facility relocating to Tempe, AZ 85282)

Monday through Friday | 7am – 4pm

Compensation will range between $21-$24 per hour, dependent on experience (position is eligible for bonuses)

• Working Medical insurance and patient collections from Commercial and Medicaid payers, inbound and outbound calling

• Review aging reports and unpaid claims while monitoring activity, rebill and expedite claims as needed

• Discuss outstanding balances, options available, setting up payment plans and review negotiations

• Contact insurances to follow up on payments and discuss resolution

• Responding timely to claims denials, exceptions, or exclusions

• Follow up on claims that are outstanding and working both denials and appeals

• Consistently staying up to date with changes in Medicare, Medicaid, and Private insurances

• Additional medical collections duties as needed or assigned

Role Qualifications:

• High school diploma

• REQUIRED – 5 or more years of recent experience in Medical Insurance AND Patient Collections

• Heavy experience in Medicaid/Medicare (any states)

• Knowledge of working medical claims and reimbursements

• Familiar with medical terminology with ability to analyze data efficiently

• Ability to effectively and efficiently multi-task

• Ability to work individually and collaboratively

• Highly detailed and sense of urgency

• Strong customer service skills while being highly professional

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance