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Process Documentation Specialist

Customer Service & Support/Administrative / Clerical - General

LHH

$25.00 - $25.00 per Hour

Phoenix,, Arizona

Contractor

Administrative / Clerical - General

Customer Service & Support

LHH is seeking a Process Document Writer (Hybrid – 4 Days Onsite) for one of our clients in Phoenix!

Bring Clarity. Drive Consistency. Empower Teams.

Are you passionate about turning complex processes into clear, actionable documentation? Do you love organizing information in a way that helps others succeed? We’re looking for a Process Document Writer who thrives on clarity, collaboration, and making a real impact.

In this role, you’ll be the go-to expert for capturing and crafting the “how” behind what we do. Your work will directly support smoother onboarding, better training, and more consistent operations across the board.

What You’ll Do


Capture the Flow – Partner with team members to understand workflows and translate them into easy-to-follow documentation.
Create with Clarity – Write how-to guides, SOPs, and reference materials that are as helpful as they are readable.
Keep It Fresh – Maintain and update documents as processes evolve, ensuring everything stays accurate and accessible.

What You’ll Bring

  • A knack for writing clearly, concisely, and with perfect grammar.
  • Eagle-eyed attention to detail—you catch what others miss.
  • Strong listening skills and the ability to translate conversations into documentation gold.
  • A love for organizing information in ways that make sense.
  • Confidence using Microsoft Word to create polished, professional documents.

Why You’ll Love It Here

  • You’ll play a key role in shaping how knowledge is shared across the team.
  • You’ll work with a supportive, collaborative group that values your input.
  • You’ll help build a foundation that empowers others to do their best work.

Work Style

This is a hybrid role—you’ll be in the office four days a week, collaborating closely with teammates and stakeholders.


Ready to Apply?

If you’re passionate about writing, love organizing information, and want to make a meaningful impact, we’d love to hear from you. Apply now and help us build a smarter, more connected workplace



Pay Details: $25.00 per hour

Search managed by: Jessica Starr

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.



Equal Opportunity Employer/Veterans/Disabled



To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy



The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Ref US_EN_27_813275_3091876

Process Documentation Specialist

Customer Service & Support/Administrative / Clerical - General

LHH

$25.00 - $25.00 per Hour

Phoenix,, Arizona

Contractor

Administrative / Clerical - General

Customer Service & Support

LHH is seeking a Process Document Writer (Hybrid – 4 Days Onsite) for one of our clients in Phoenix!

Bring Clarity. Drive Consistency. Empower Teams.

Are you passionate about turning complex processes into clear, actionable documentation? Do you love organizing information in a way that helps others succeed? We’re looking for a Process Document Writer who thrives on clarity, collaboration, and making a real impact.

In this role, you’ll be the go-to expert for capturing and crafting the “how” behind what we do. Your work will directly support smoother onboarding, better training, and more consistent operations across the board.

What You’ll Do


Capture the Flow – Partner with team members to understand workflows and translate them into easy-to-follow documentation.
Create with Clarity – Write how-to guides, SOPs, and reference materials that are as helpful as they are readable.
Keep It Fresh – Maintain and update documents as processes evolve, ensuring everything stays accurate and accessible.

What You’ll Bring

  • A knack for writing clearly, concisely, and with perfect grammar.
  • Eagle-eyed attention to detail—you catch what others miss.
  • Strong listening skills and the ability to translate conversations into documentation gold.
  • A love for organizing information in ways that make sense.
  • Confidence using Microsoft Word to create polished, professional documents.

Why You’ll Love It Here

  • You’ll play a key role in shaping how knowledge is shared across the team.
  • You’ll work with a supportive, collaborative group that values your input.
  • You’ll help build a foundation that empowers others to do their best work.

Work Style

This is a hybrid role—you’ll be in the office four days a week, collaborating closely with teammates and stakeholders.


Ready to Apply?

If you’re passionate about writing, love organizing information, and want to make a meaningful impact, we’d love to hear from you. Apply now and help us build a smarter, more connected workplace



Pay Details: $25.00 per hour

Search managed by: Jessica Starr

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.



Equal Opportunity Employer/Veterans/Disabled



To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy



The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Ref US_EN_27_813275_3091876
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