Are you energized by connecting with people and guiding them through important decisions?

LHH has partnered with a leading personal injury law firm in Portland, OR who is seeking a Intake Coordinator to be the welcoming voice for new clients. This role is perfect for someone with a sales-driven mindset, a compassionate approach, and a talent for building trust quickly.

What You’ll Be Doing

• Serve as the first point of contact for potential clients—engaging via phone and email to understand their situation.

• Conduct initial screenings to determine case viability and alignment with the firm’s services.

• Coordinate consultations between qualified leads and attorneys.

• Support new clients through the onboarding process, ensuring all documentation is complete and accurate.

• Maintain detailed and organized case records in the firm’s internal systems.

• Strengthen relationships with referral sources and contribute to expanding the firm’s network.

• Provide general administrative support and assist with firm-wide initiatives as needed.

What You Bring to the Table

• At least 2 years of experience in sales, legal intake, or client service roles.

• Exceptional interpersonal and communication skills—both written and verbal.

• A natural ability to connect with people and earn their confidence.

• Strong organizational skills and the ability to manage multiple priorities independently.

• Familiarity with CRM or legal case management software is a plus.

• A professional, empathetic demeanor when working with individuals in sensitive situations.

Job Details:

• Direct Hire

• In Office, Mon - Fri

• Portland, OR

• Salary: $50,000 - $85,000

• This posting is a representative sample of the types of roles we typically place with our clients. Depending on the specific client, location, and role, the salary range is estimated to be 50,000 to $85,000 and benefits may include medical, dental, vision, and 401k plans.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance