Job Title: Call Center Representative
Location: Rancho Cordova, CA (Onsite)
Pay: $21/hour
Job Type: Temp-to-Hire

Schedule: Full-time, Monday – Friday
Start Date: ASAP

Job Overview:

We are seeking a dependable Call Center Representative to join our team in Rancho Cordova. This is a fast-paced, high-volume call center environment handling 40–60 calls per day. The ideal candidate has collections experience or previous call center experience, and thrives in a customer-focused role that requires professionalism, consistency, and strong communication skills.

Key Responsibilities:

• Handle inbound and outbound calls professionally and efficiently

• Manage high call volumes while maintaining quality and accuracy

• Provide excellent customer service and resolve inquiries in a timely manner

• Follow scripts and compliance protocols

• Accurately log information into systems during and after calls

• Meet performance metrics including call quality, productivity, and adherence

Qualifications:

• Minimum 1 year of experience in a call center or collections environment

• Ability to handle 40–60 calls per day

• Strong verbal and written communication skills

• Comfortable working in a fast-paced setting

• Dependable and punctual with a positive attitude

Compensation & Benefits:

• $21/hour (Paid weekly)

• Temp-to-Hire opportunity

• Benefits upon conversion to permanent employment:

  • Medical, Dental, Vision (Health benefits start after 60 days)

  • 401(k) available immediately with 4% employer match after 1 year

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance