LHH, in partnership with a leading company in Sacramento, CA, is seeking an immediate hire for a HelpDesk Technician role. This position offers an exciting opportunity to join a dynamic IT team on a contract-to-hire basis.

About the Role:

We are urgently looking for a skilled HelpDesk Technician to support our client's IT operations. This role is vital to maintaining seamless technical support for the company's staff, especially during a period of increased demand.

Position: HelpDesk Technician

Key Responsibilities:

• Provide technical support in a 90% Mac environment.
• Utilize JAMF for efficient device management.
• Support Microsoft Office, Office365, and Adobe Creative Cloud applications.
• Perform general desktop support and helpdesk tasks, focusing on Tier 1 support.

Team Structure:

• Join a dedicated team consisting of one help desk technician, one system administrator, and the IT Director.
• Support approximately 250 users within the organization.

Qualifications:

• Extensive experience with Mac systems.
• Proficiency with JAMF, Microsoft Office, Office365, and Adobe Creative Cloud.
• Preferred but not required: A+ or Apple certification.
• Strong problem-solving skills and a customer-oriented approach.

Work Schedule:

• Onsite presence required Monday through Friday.

Benefits:

• Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan.
• Flexibility to choose the type of coverage that meets individual needs.
• Available paid leave may include Paid Sick Leave, any other paid leave required by Federal, State, or local law, and Holiday pay upon meeting eligibility criteria.

Additional Information:

• Applicants must be authorized to work for any employer in the U.S. and reside stateside. Our client is unable to sponsor or take over sponsorship of an employment Visa at this time.
• Please no C2C applicants.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance