LHH Recruitment Solutions is looking for a dedicated Call Center Representative to join our clients team and provide exceptional service to our customers. The successful candidate will handle inbound and outbound calls, offering support and resolving customer inquiries with professionalism and efficiency. Responsibilities include addressing patient concerns, processing orders, and gathering detailed information. This position offers opportunities for growth and advancement within the healthcare industry and provides a great chance to gain new skills with a reputable organization!

Key responsibilities:

• Answer and manage high volumes of incoming calls

• Resolve patient issues and complaints promptly and effectively

• Maintain accurate records of customer interactions and transactions

• Upsell or cross-sell products and services as appropriate

• Collaborate with team members to achieve performance goals

Requirements:

• Excellent verbal and written communication skills

• Highschool diploma or equivalent

• Strong problem-solving abilities and attention to detail

• Ability to work well under pressure and handle challenging situations with patience

• Basic computer skills and familiarity with CRM systems

• Previous customer service or call center experience is preferred but not mandatory

Working Hours:

• Monday-Friday

• 40 hours per week

• 8:00am-5:00pm PST

• No over-time hours

Details:

• Onsite

• Contract-to-hire role

• Located in Kearny Mesa, San Diego

• Compensation $23.00 per hour

If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible. If you are curious what else is available, please review the LHH website

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance