A well-known healthcare company in Serra Mesa is seeking a professional and compassionate Call Center Representative to join their team. This is an excellent opportunity to work in a fast-paced, supportive environment with a mission-driven organization.

If you enjoy helping others and thrive in a dynamic setting, we encourage you to apply!

Key Responsibilities:

• Handle high volume inbound and outbound calls from patients

• Schedule, confirm, and update medical appointments

• Provide accurate information regarding services, providers, and locations

• Verify insurance coverage and collect co-pay details when needed

• Maintain and update patient records with a high level of accuracy

• Assist with resolving patient concerns or redirecting calls to appropriate departments

Qualifications:

• 1+ year of call center or customer service experience is preferred

• Excellent verbal and written communication skills

• Strong attention to detail and organizational skills

• Comfortable navigating multiple systems and multitasking

• High school diploma or equivalent required

Working Hours:

• Full-time

• Onsite

• Monday- Friday

• 8:00am-5:00pm PST

Details:

• Located in Serra Mesa, San Diego

• Contract to hire role

• Compensation: $23.00 per hour

If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance