LHH Recruitment Solutions is seeking a proactive and enthusiastic Customer Service Scheduler to join our client's dynamic team. This role involves conducting a high volume of outbound calls to schedule appointments, follow up with patients, and provide exceptional customer service. This is a temporary 6-9 month contract role within a healthcare setting, scheduled from Monday-Friday, 10:00am to 6:30pm. This position offers a great opportunity to learn and gain new skills!

Responsibilities:

• Conduct a high volume of outbound calls to schedule appointments with clients

• Follow up with patients to confirm and reschedule appointments as needed

• Maintain accurate and detailed records of all interactions

• Provide excellent customer service by addressing patient inquiries and concerns promptly and professionally

• Coordinate with internal teams to ensure a seamless scheduling process

• Meet daily, weekly, and monthly call and appointment targets

Qualifications:

• Proven experience in a customer service or call center role

• Excellent communication and interpersonal skills

• Highschool diploma or equivalent

• Healthcare industry experience is required

• Ability to handle a high volume of outbound calls efficiently and effectively

• Strong organizational skills and attention to detail

• Ability to work independently and as part of a team

• Reliable, punctual, and able to multitask in a fast-paced environment

Working Hours:

• 40 hours per week

• Full-time

• Monday-Friday

• 10:00am-6:30pm PST

Details:

• Onsite

• 6-9 month contract role

• Located in La Mesa, San Diego, CA

• Compensation: $22.00-$23.00 per hour DOE

If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance