Call Center CSR (Healthcare/Claims Processing Background)

Location: San Francisco, CA

Hourly Pay: $24-$25/hour (for candidates with previous call center experience)

Job Type: 3-Month Contract

We are seeking a dedicated and experienced Call Center Representative with a background in healthcare or claims processing to join our team in San Francisco, CA. This role is ideal for individuals who have prior call center experience and are looking for a temporary position.

Responsibilities:

- Handle inbound and outbound calls related to healthcare or claims processing

• Provide excellent customer service and support to clients


• Resolve customer inquiries and issues in a timely and efficient manner


• Maintain accurate and detailed records of customer interactions


• Collaborate with team members to ensure customer satisfaction

  Requirements:

  - Previous experience in a call center environment



• Background in healthcare or claims processing


• Excellent communication and interpersonal skills


• Strong problem-solving abilities


• Proficient PC skills, including MS Word and Excel.


• Ability to work in a fast-paced environment


• High school diploma or equivalent

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance