LHH has partnered with a fast-growing client in SOMA to find a proactive and collaborative IT Support professional for a contract-to-hire opportunity. This hybrid role (3 days in-office) offers the chance to work with a dynamic and supportive IT team in a highly visible position focused on onboarding, asset management, and hands-on technical support. This is an excellent opportunity for someone looking to grow in a tech-driven, team-oriented environment with clear pathways for advancement.

About the Role:

You’ll be responsible for ensuring a smooth experience for end users—from onboarding and device setup to resolving day-to-day technical issues. The ideal candidate will be a resourceful problem-solver who thrives in collaborative settings and is eager to grow their skills in both technical and operational areas.

Responsibilities:

• Perform onboarding and offboarding tasks, including account setup, deactivation, and device provisioning

• Handle password resets, account lockouts, and user access troubleshooting

• Set up and maintain Zoom rooms and conference equipment

• Manage devices and IT assets using Rippling

• Respond to support requests via Slack and in-person

• Collaborate with IT team members to resolve technical issues

• Maintain internal documentation using Notion and Linear

Primary Focus Areas:

1. User onboarding/offboarding and account access – ~40%

2. Device and asset management – ~35%

3. Zoom room support and general IT troubleshooting – ~25%

Tech Environment:

• Rippling (Asset Management)

• Linear and Notion (Project & Documentation Tools)

• Slack (Internal Communication)

• Zoom, macOS, and Windows systems

What We’re Looking For:

• A curious and collaborative problem-solver

• Someone open to learning and growth

• Comfortable prioritizing tasks and setting clear boundaries

• A strong communicator who isn’t afraid to ask questions

• No formal degree required — equivalent experience is welcome

Why Join?

You’ll be part of a highly motivated and energetic team that values learning, clear communication, and creative problem-solving. The team is excited to train and support the right person, making this a great entry point for someone eager to build a long-term career in IT.

If you're looking for a hands-on role where you can make an impact and grow alongside a passionate team, we’d love to hear from you.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Applicants must be authorized to work for any employer in the U.S. and sit stateside. Our client is unable to sponsor or take over sponsorship of an employment Visa at this time.

**Please no C2C applicants*

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.lhh.com/us/en/candidate-privacy

Apply today through LHH to learn more!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance