Temp-to-Hire Opportunity | Community Manager
Pay Range: $33–$35 per hour
Location: San Francisco, CA
Schedule: Monday–Friday, 9:00 AM – 5:00 PM

ABOUT THE ORGANIZATION

This nonprofit is driven by the belief that having a stable place to live can be a turning point in a person’s life. They focus on supportive housing, combining affordable housing with services such as mental health support and job readiness programs. Through advocacy and community partnerships, they work to influence policy and create a more equitable future for underserved populations.

BENEFITS (upon conversion to permanent)

• Employer-paid medical (Kaiser or Sutter), dental, vision, life, and disability insurance

• FSA options for childcare, medical, and commuting

• 403(b) retirement plan with employer match

• Paid training and career development opportunities, including an annual education stipend

• PTO: 2 weeks accrued in year one, 3 weeks after the first year

• 14 paid holidays, including a floating birthday holiday

• Sick time accrual

• Additional perks: Referral bonuses, performance recognition programs, sabbatical leave after five years, and a paid 45-minute lunch daily

ROLE OVERVIEW

The Community Manager is responsible for the day-to-day management of a residential property, ensuring smooth operations, strong resident relations, and well-maintained facilities. This role supervises the on-site team—including a Maintenance Supervisor and Assistant Site Manager—and collaborates closely with resident services staff. This position includes participating in an on-call rotation for after-hours emergencies.

KEY RESPONSIBILITIES

1. Community Management

• Oversee all aspects of property operations in alignment with organizational policies and housing guidelines

• Manage leases, inspections, rent calculations, and tenant certifications

• Coordinate maintenance activities and timely response to work orders

2. Resident Engagement

• Build strong, supportive relationships with residents

• Address complaints, mediate disputes, and enforce lease agreements

• Partner with resident services to help residents access needed support

3. Team Supervision

• Manage daily activities of on-site staff including maintenance and administrative personnel

• Provide coaching, performance feedback, and facilitate staff development

• Lead regular team meetings to ensure alignment on goals and operations

4. Administrative Duties

• Maintain accurate records and reports related to occupancy, rent collection, and subsidies

• Ensure compliance with housing regulations and funding agency requirements

• Track leasing and maintenance data for internal and external reporting

5. Facilities Oversight

• Monitor property condition and coordinate preventative maintenance

• Ensure the property meets safety and cleanliness standards

• Supervise maintenance team performance and safety compliance

6. Emergency Preparedness

• Act as the primary contact for after-hours emergencies on a rotating basis

• Work with leadership to refine emergency procedures

REQUIRED QUALIFICATIONS

• High school diploma required; certification in property/affordable housing management preferred (e.g., Tax Credit Certification)

• At least 3 years of experience in property management, ideally in affordable or supportive housing

• Proven experience supervising property staff, including maintenance and admin roles

• Familiarity with local housing laws and fair housing regulations

• Proficient with Microsoft Office (Word, Excel, Outlook)

• Strong communication, decision-making, and conflict-resolution skills

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance