Job Title: Level 1 Network Engineer

Location: Santa Rosa, CA

Employment Type: Permanent/Direct Hire

Industry: Computer Network Engineering and IT Consulting This company prides itself on its customer-centric approach, fostering long-term relationships with clients and delivering high-quality, adaptable IT solutions.

Our client in Santa Rosa is looking for a Level 1 Network Engineer to join our team.This role involves monitoring and troubleshooting network issues, handling help desk queries, and ensuring smooth network operations. The ideal candidate will have a basic understanding of networking concepts and experience with Windows servers.

Key Responsibilities:

• Monitor and manage network device tickets from a ticketing system.

• Troubleshoot network system issues and provide solutions.

• Assist with basic network configurations and IP addressing.

• Provide support for Windows server environments.

• Collaborate with the networking team to resolve technical issues.

• Maintain documentation of network configurations and troubleshooting steps.

Requirements:

• Work History: Good tenure is Network focused role, with at least 2+ years of Networking experience

• Personality: Team player with the ability to work independently when needed.

• Communication: Must be able to understand and be understood in English

• Experience:

  • 2 years of network system troubleshooting experience.

  • 2 years of experience with Windows servers.

  • Basic understanding of DHCP and IP addresses.

  • Experience handling network device tickets from a ticketing system.

• Nice to Have:

  • Experience with Verkada and Cisco Meraki.

  • CCNA or other relevant certifications.

• Citizenship: Must be a U.S. Citizen or Green Card holder.

• Location: On-site 5 days a week in Santa Rosa, CA, with possible hybrid options over time.

• Availability to Start: Immediate hire.

• Availability to Interview: Flexible, with interviews starting immediately.

Compensation:

• Annual Base Salary Range: $65k - $80k

• Annual Bonus: 3-8% of base pay, given around Christmas time.

• Benefits: Standard medical, dental, regular PTO. Commitment to training and development, including in-house and off-site training opportunities.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance