LHH Recruitment Solutions is supporting a stellar client of ours located in Solon, OH. They are seeking Supply Chain Customer Service Associates to support a large project that they are working on, that will be on-going thru September 2025. This is a 40/hr. a week and Hybrid Contract opportunity.

RESPONSIBILITIES:

Identify and resolve demand capture failures

Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence

Collaborate with customer or cross functional business partners to resolve blocked orders Optimize orders for logistical efficiency

Contact customer when required due to Out of Stock or Stock Allocation issues

Collaborate with Order Fulfillment team to resolve issues preventing o

Contact customer and propose resolution if issues identified post-delivery note due to Transportation or

Warehousing issues (such as appointment scheduling, delivery delay, picking

issues etc.)

Collaborate with Billing in the resolution of billing issues that require customer contact

EDUCATION REQUIREMENTS:

Degree strongly preferred either Associate’s or Bachelors Degree

OTHER PERSONAL QUALITIES:

Strong Customer Service mindset and passion for delighting customers internally and externally

Demonstrates a strong desire to develop trust and long-term relationships

Proactively seeks continuous process and service improvements

Strong result-orientation

SPECIFICS:

M-F 40 hours/week; On site is required Tuesday/Wednesday/Thursday, eligible for WFH on M/F; Typical schedule is anywhere from 7am-9am start time and end 8 hours later.

i.e. (7:00-3:30, 7:30-4:00, 8:00-4:30)

Compensation: $20-24/hr.

Contract: May 2025 – September 2025; possibility of extension

Other career opportunities can be found at: www.lhh.com

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance