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Collections Associate- Spokane, WA

Spokane, Washington

Direct Hire

$20.00 - $22.00 per Hour


LHH Recruitment Solutions is seeking a Collections Associate for a contract-to-hire position in Spokane, WA. This is for a financial services company with an excellent reputation.


Responsibilities:



  • Provide Legendary Service to all Customer inquiries (external and internal) by responding promptly and thoroughly to all requests.


  • Respond to telephone inquiries from insurance brokers, insurance carriers and insured Customers regarding premium finance accounts. Properly document call conversation on each specific accounts.


  • Contact clients in concerns to arrears and to make suitable repayment options to bring the loan out of delinquency.


  • Work with our clients and brokers to understand the reason for arrears to understand client’s financial situation to ensure that cure solutions are suitable for the client.


  • Ensure notes and actions are placed on the account for each client contact.


  • Complete appropriate recommendations for loan losses and write-off.


  • Ensure the maintenance of arrears reports, and the prompt handling of customer correspondence and messages.


  • Qualify and review bad debt accounts to be assigned to 3rd party collections or legal recovery


Qualifications:



  • Data entry and professionalism are important, collections experience is a plus.


  • At least 1+ years of prior experience in at least one of the following core areas: call center, customer service, collections, or consumer loan industry


  • Excellent oral and written communication skills for consistent collection calls


  • Good math skills with the ability to perform basic calculations quickly ·


  • Strong organizational and time management skills


Employment Type: Contract-to-Hire; onsite in Spokane, WA


Connect with a recruitment specialist today, by submitting your resume via the Apply button.

Pay Details: $20.00 to $22.00 per hour Search managed by: Sarah Harvey

Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
RefUS_EN_27_814386_3050405

Collections Associate- Spokane, WA

LHH

11 days ago

$20.00 - $22.00 per Hour

Direct Hire

Spokane, Washington


LHH Recruitment Solutions is seeking a Collections Associate for a contract-to-hire position in Spokane, WA. This is for a financial services company with an excellent reputation.


Responsibilities:



  • Provide Legendary Service to all Customer inquiries (external and internal) by responding promptly and thoroughly to all requests.


  • Respond to telephone inquiries from insurance brokers, insurance carriers and insured Customers regarding premium finance accounts. Properly document call conversation on each specific accounts.


  • Contact clients in concerns to arrears and to make suitable repayment options to bring the loan out of delinquency.


  • Work with our clients and brokers to understand the reason for arrears to understand client’s financial situation to ensure that cure solutions are suitable for the client.


  • Ensure notes and actions are placed on the account for each client contact.


  • Complete appropriate recommendations for loan losses and write-off.


  • Ensure the maintenance of arrears reports, and the prompt handling of customer correspondence and messages.


  • Qualify and review bad debt accounts to be assigned to 3rd party collections or legal recovery


Qualifications:



  • Data entry and professionalism are important, collections experience is a plus.


  • At least 1+ years of prior experience in at least one of the following core areas: call center, customer service, collections, or consumer loan industry


  • Excellent oral and written communication skills for consistent collection calls


  • Good math skills with the ability to perform basic calculations quickly ·


  • Strong organizational and time management skills


Employment Type: Contract-to-Hire; onsite in Spokane, WA


Connect with a recruitment specialist today, by submitting your resume via the Apply button.

Pay Details: $20.00 to $22.00 per hour Search managed by: Sarah Harvey

Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
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