LHH Recruitment Solutions is seeking a Collections Associate for a contract-to-hire position in Spokane, WA. This is for a financial services company with an excellent reputation.

Responsibilities:

• Provide Legendary Service to all Customer inquiries (external and internal) by responding promptly and thoroughly to all requests.

• Respond to telephone inquiries from insurance brokers, insurance carriers and insured Customers regarding premium finance accounts. Properly document call conversation on each specific accounts.

• Contact clients in concerns to arrears and to make suitable repayment options to bring the loan out of delinquency.

• Work with our clients and brokers to understand the reason for arrears to understand client’s financial situation to ensure that cure solutions are suitable for the client.

• Ensure notes and actions are placed on the account for each client contact.

• Complete appropriate recommendations for loan losses and write-off.

• Ensure the maintenance of arrears reports, and the prompt handling of customer correspondence and messages.

• Qualify and review bad debt accounts to be assigned to 3rd party collections or legal recovery

Qualifications:

• Data entry and professionalism are important, collections experience is a plus.

• At least 1+ years of prior experience in at least one of the following core areas: call center, customer service, collections, or consumer loan industry

• Excellent oral and written communication skills for consistent collection calls

• Good math skills with the ability to perform basic calculations quickly ·

• Strong organizational and time management skills

Employment Type: Contract-to-Hire; onsite in Spokane, WA

Connect with a recruitment specialist today, by submitting your resume via the Apply button.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance