Office Supervisor (Stockton, CA)

LHH is teaming up with a well-established organization in the employee benefits and insurance space in Stockton, CA in search of an Office Supervisor to support the daily operations of a union environment.

This is a unique opportunity to join a mission-driven team that plays a critical role in supporting union members. The organization offers a collaborative and respectful work environment, with a strong emphasis on empathy, professionalism, and service. The Office Supervisor will be instrumental in managing a team of claims clerks who handle incoming calls from members regarding benefits and claims.

The ideal candidate is a polished, bilingual (Spanish/English) professional with a background in healthcare, insurance, or employee relations. They are tech-savvy, empathetic, and calm under pressure—someone who listens actively, communicates clearly, and thrives in a structured, service-oriented environment. A bachelor’s degree is required, and experience with HIPAA regulations and union environments is strongly preferred.

Key Responsibilities:

• Supervise a team of 7–8 union claims clerks in a high-volume, call center-like environment.

• Ensure compliance with union protocols and collectively bargained agreements.

• Oversee daily office operations, including claims processing and reporting.

• Foster a positive, respectful, and inclusive workplace culture.

• Serve as a liaison between staff and leadership, addressing concerns and facilitating communication.

• Identify and implement process improvements to enhance efficiency.

Qualifications:

• Bachelor’s degree in Business Administration, Psychology, Human Resources, or related field (required).

• 3+ years of supervisory experience, preferably in a unionized, healthcare, or insurance setting.

• Strong knowledge of HIPAA laws and employee benefits.

• Bilingual in Spanish (required).

• Proficient in Microsoft Word, Excel, and Outlook.

• High emotional intelligence, discretion, and professionalism.

Job Type: Temp-to-Hire

Start Date: ASAP

Location: 100% on-site in Stockton, CA

Hours: Full-time, Standard business hours

Pay Rate: $75,000–$85,000/year, depending on experience

Benefits: Our partner company offers a comprehensive benefits package that includes a 5% 401(k) match, 100% employer-paid healthcare coverage, and a defined pension plan, among other offerings.

If you have the qualifications above and are interested in this opportunity – please apply today! If you are curious what else is available, please review the LHH website!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance