Freight Dispatcher
Sylacauga, Alabama
Contract/Temp to Hire
$18.00 - $21.00 per Hour
LHH is seeking a Freight Dispatcher for an amazing manufacturing company in Sylacauga, AL. You will oversee both automated and manual dispatch operations for various locations within North American Performance Minerals. Your primary focus will be to ensure that all orders are delivered on time, handle transportation-related issues effectively, and continuously improve dispatch processes.
Responsibilities:
TMS System Oversight: Leverage the TMS System and collaborate with Core Carriers to achieve timely delivery for Imerys customers. Address orders flagged as "Exception Status" by rerouting them to carriers who can meet the required delivery timelines.
Issue Communication: Inform Customer Service (CS) and the Dispatch Leader of any transportation issues promptly. Provide proactive updates to CS regarding any potential delays in order fulfillment due to transportation problems.
Carrier Management: Ensure that carriers promptly record delivery details in the TMS system. Coordinate with the Sales Production Coordinator and CS to resolve any issues causing delays in pickups or deliveries.
Operational Coordination: Manage the process for depleting contaminated silos. Handle transportation-related complaints from origin plants and provide resolutions.
Quality Control: Write ISO non-conformance reports for carriers not meeting ISO standards.
Process Enhancement: Identify and implement more efficient dispatch processes. Promote continuous improvement through process optimization techniques.
Carrier Rate Management: Ensure consistency in carrier rates when changes in equipment availability lead to the assignment of new carriers.
Metrics Monitoring: Track and maintain assigned performance metrics to ensure compliance with operational standards.
Additional Duties: Undertake other tasks as assigned by the supervisor to support the dispatch function.
Skills and Qualifications:
Communication Skills: Strong abilities in verbal, written, and listening communication; proficiency in spelling, grammar, and mathematics.
Operational Skills: Capability to instruct, persuade, assist, and coach.
Technical Proficiency: Skilled in Microsoft Excel, Microsoft Word, and Lotus Notes. Familiarity with additional computer applications is beneficial.
Education and Experience Requirements:
Education: Completion of high school diploma or GED.
Experience: Proficiency with Microsoft Excel, Microsoft Word, and Lotus Notes is required. Experience with other software is a plus.
Job Type:
Contract to Hire
Onsite in Office
10-6PM
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Freight Dispatcher
LHH
20 days ago
$18.00 - $21.00 per Hour
Contract/Temp to Hire
Sylacauga, Alabama
LHH is seeking a Freight Dispatcher for an amazing manufacturing company in Sylacauga, AL. You will oversee both automated and manual dispatch operations for various locations within North American Performance Minerals. Your primary focus will be to ensure that all orders are delivered on time, handle transportation-related issues effectively, and continuously improve dispatch processes.
Responsibilities:
TMS System Oversight: Leverage the TMS System and collaborate with Core Carriers to achieve timely delivery for Imerys customers. Address orders flagged as "Exception Status" by rerouting them to carriers who can meet the required delivery timelines.
Issue Communication: Inform Customer Service (CS) and the Dispatch Leader of any transportation issues promptly. Provide proactive updates to CS regarding any potential delays in order fulfillment due to transportation problems.
Carrier Management: Ensure that carriers promptly record delivery details in the TMS system. Coordinate with the Sales Production Coordinator and CS to resolve any issues causing delays in pickups or deliveries.
Operational Coordination: Manage the process for depleting contaminated silos. Handle transportation-related complaints from origin plants and provide resolutions.
Quality Control: Write ISO non-conformance reports for carriers not meeting ISO standards.
Process Enhancement: Identify and implement more efficient dispatch processes. Promote continuous improvement through process optimization techniques.
Carrier Rate Management: Ensure consistency in carrier rates when changes in equipment availability lead to the assignment of new carriers.
Metrics Monitoring: Track and maintain assigned performance metrics to ensure compliance with operational standards.
Additional Duties: Undertake other tasks as assigned by the supervisor to support the dispatch function.
Skills and Qualifications:
Communication Skills: Strong abilities in verbal, written, and listening communication; proficiency in spelling, grammar, and mathematics.
Operational Skills: Capability to instruct, persuade, assist, and coach.
Technical Proficiency: Skilled in Microsoft Excel, Microsoft Word, and Lotus Notes. Familiarity with additional computer applications is beneficial.
Education and Experience Requirements:
Education: Completion of high school diploma or GED.
Experience: Proficiency with Microsoft Excel, Microsoft Word, and Lotus Notes is required. Experience with other software is a plus.
Job Type:
Contract to Hire
Onsite in Office
10-6PM
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.