LHH Recruitment Solutions is working with a construction company near Tempe. This organization is in search of a full time Customer Service Representative to join their team. This role will hold a Monday-Friday 7am-4pm or 8am-5pm schedule, and requires you to be fully in office.

Key Responsibilities:

• Handle incoming customer orders, process them accurately, and enter them into the system.
• Provide regular updates to customers on the status of their orders, deliveries, and services.
• Communicate effectively with customers to address questions, concerns, and provide solutions.
• Coordinate with various departments, including logistics and inventory, to ensure smooth order processing and timely deliveries.
• Assist with managing customer accounts and maintaining accurate records.
• Handle customer inquiries and resolve any issues or discrepancies related to orders or deliveries.
• Collaborate with the team to meet customer needs and ensure the highest level of satisfaction.

Qualifications:

• High school diploma or equivalent required; further education or training is a plus.
• Previous customer service experience required, preferably in a construction or related industry.
• Order Entry experience preferred
• Strong communication skills, both verbal and written, with a professional phone manner.
• Excellent problem-solving abilities and attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficient in Microsoft Office and general computer skills; experience with CRM or order processing software is a plus.
• Positive attitude and a commitment to providing exceptional customer service.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance