LHH Recruitment Solutions is partnering with a company in Tempe. This company is in search of a full time customer service rep to join their team. This job is fully in office Monday-Friday 7am-4pm or 8am-5pm. This organization would really love someone who has provided customer service via phone and email. The hourly rate is between $20/hr-$22/hr.

Job Responsibilities:

• Provide exceptional support to customers via email and phone, addressing inquiries and resolving issues promptly and professionally.
• Maintain a deep understanding of our products and services to effectively assist customers.
• Document interactions and track customer feedback to help improve our service.
• Collaborate with other team members to ensure seamless communication and problem resolution.
• Uphold company policies and procedures while maintaining a positive and empathetic demeanor.

Qualifications:

• Previous experience in customer service with proficiency in both email and phone support is preferred.
• A college degree is preferred but not required. High school diploma or equivalent is required
• Strong communication skills, both verbal and written.
• Excellent problem-solving abilities and a proactive approach to customer service.
• Ability to work effectively in a team-oriented environment.
• Reliable and punctual with a strong work ethic.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance