LHH Recruitment Solutions is seeking a dedicated and personable Customer Service Representative to join our client’s team in a construction or manufacturing setting. This is a growing company in Tucson. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support throughout their project journey. This role requires strong communication skills, problem-solving abilities, and a customer-focused attitude. If this sounds like you, please apply today!

Key Responsibilities:

• Serve as the primary point of contact for clients, addressing inquiries and providing information about our services.

• Manage and resolve customer issues or concerns, ensuring a positive experience and timely resolution.

• Coordinate with project managers and other teams to relay client needs and ensure project requirements are met.

• Maintain accurate records of client interactions, including communication logs, service requests, and feedback.

• Support the sales team with lead generation and follow-up on customer inquiries.

• Process customer orders, service requests, and payments accurately and efficiently.

• Collaborate with internal departments to improve service delivery and customer satisfaction.

• Perform other related duties as assigned to support the customer service team.

Qualifications:

• High school diploma or equivalent

• 1+ years of experience in a customer service role, preferably in the construction industry or a related field.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Fully in office! Monday – Friday 8am – 5pm

Compensation: pay range is $17/hr – $19/hr depending on experience

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.