Job Description: LHH is hiring an Occupancy Specialist to join our team in Los Angeles, CA! This role is perfect for someone who excels in customer service, has a solid understanding of leasing laws and tenant rights, and thrives in both independent and team settings. You’ll be responsible for implementing leasing and occupancy policies, handling tenant interactions, and ensuring compliance with HUD, USDA, and other regulations.

Key Responsibilities:

• Implement all leasing and occupancy policies for housing programs in line with HUD, USDA, and other regulations

• Perform move-in, annual, and interim recertifications for subsidy eligibility

• Maintain tenant files in compliance with regulations

• Collaborate with property maintenance teams to address tenant concerns and ensure properties are well-maintained

• Handle customer relationship tasks, including responding to inquiries and resolving conflicts

• Monitor and enforce occupancy activities as required by policies

• Assist with marketing efforts to attract new tenants

• Act as a stand-in for the Administrative Assistant when needed

Requirements:

• High School Diploma or GED (Required)

• Strong knowledge of leasing agreements, tenant rights, and fair housing laws

• Excellent customer service skills with a focus on conflict management and relationship building

• Ability to work independently and as part of a team

• Proficient in typing, filing, math, and computer software

• Ability to conduct unit inspections and travel to seminars and trainings as needed

• Driver’s License (Required)

• Ability to commute to Winchester, IL 62694 (Required)

Benefits:

• Pay: $20.00 - $22.00 per hour

• Dental, health, life, and vision insurance

• Paid time off

• Retirement plan

• Monday to Friday schedule

If you're organized, proactive, and have a passion for helping tenants find their perfect home, we’d love to have you on our team! Apply today to join LHH as an Occupancy Specialist.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance