LHH is working with a Healthcare System based in York, PA that is looking to hire an Data Center Operations Analyst to join our team for a project through the end of 2025. The role will require 100% onsite and will be 3rd shift (11p-7:30a).

The Data Center Operations Specialist is responsible for operating and maintaining a wide array of systems across multiple data centers in accordance with established procedures. This role ensures the reliability and quality of system operations, with a strong focus on supporting patient care. The specialist monitors infrastructure and security systems, supports downtime and maintenance activities, and assists other IS personnel with data center needs.

Key Responsibilities

Core Duties

• Operate and maintain systems across multiple data centers using system commands, utilities, and technical documentation.

• Interface with data center systems to execute scheduled processing tasks and ensure operational accuracy and efficiency.

• Operate and maintain peripheral and auxiliary equipment (e.g., tape drives, tape libraries, UPS, CRAC units).

• Monitor and execute daily data processing schedules and job queues for various departments.

• Review system logs, identify errors, and perform corrective actions or escalate as needed.

• Respond to environmental alerts (e.g., temperature, air pressure, door status) and escalate to appropriate personnel within defined timeframes.

• Conduct network closet inspections to ensure compliance with regulatory standards.

• Verify functionality of infrastructure and security monitoring systems across all data centers.

• Troubleshoot and resolve hardware/software processing issues using technical manuals and system knowledge.

• Escalate critical issues to technology teams or vendors when necessary.

Support & Collaboration

• Assist internal staff and customers by diagnosing and resolving technical issues, documenting actions taken.

• Manage tape storage logistics, including preparation, archiving, and transport to/from on-site and off-site locations.

• Provide first-level electronic and physical security by controlling access to data center systems.

• Respond to information security alerts and isolate devices posing security risks.

• Coordinate major incident responses as part of the Immediate Response Team, serving as liaison between technology teams and customers.

• Communicate enterprise-wide issues and updates using available tools and platforms.

• Investigate and respond to IT events from monitoring systems, resolving or escalating per documented procedures.

• Conduct system reboots in collaboration with other teams and verify post-reboot functionality.

General Expectations

• Prepare and maintain documentation as required by department standards.

• Communicate effectively during downtime activities and across teams.

• Adhere to organizational policies, procedures, quality standards, and safety protocols.

• Participate in professional development through training, literature, and workshops.

• Provide outstanding customer service, foster teamwork, and support innovation and fiscal responsibility.

Compliance & Privacy

• Support and uphold the organization’s compliance and privacy programs.

• Maintain professionalism, integrity, and ethical standards in all job functions.

• Safeguard patient and business information in accordance with privacy policies.

Physical Demands

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance